Retirement System Counselor I

Kentucky Personnel Cabinet•Frankfort, KY

7d•$4,018•Hybrid

About The Position

Kentucky Public Pensions Authority (KPPA) is currently seeking five Retirement System Counselors in the Division of Membership Support. Located in Frankfort, Kentucky, KPPA is responsible for the investment of funds and administration of pension and health insurance benefits for nearly 444,000 state and local government employees, state police officers, and non-teaching staff of local school boards and regional universities. Daily system activities, including administrative support, investment management, benefits counseling, accounting and payroll functions, and legal services, are performed by a staff of professional employees working as the KPPA. KPPA covers three separate systems: Kentucky Employees Retirement Systems (KERS), County Employees Retirement System (CERS), and the State Police Retirement System (SPRS). This position is in the KPPA Division of Membership Support and is staffed by approximately 24 Retirement System Counselors that provide a wide range of services to KERS, SPRS, and CERS members by phone and written correspondence. Employee training is provided on-site with an instructor in an interactive setting. Flexible work schedules may be available for qualifying employees.

Requirements

Graduate of a college or university with a bachelor's degree.
NONE

Nice To Haves

Strong listening and communication skills
Able to apply basic mathematical skills
Attention to detail
Strong organizational skills
Time management

Responsibilities

Counseling members by phone on various retirement subjects such as tax withholding, retirement, re- employment laws, direct deposit, and post-retirement calculations.
Preparing and explaining retirement calculations to members and beneficiaries.
Communicating with members, agencies, and other representatives by phone and in writing.