Retirement Record Keeping Specialist

Raymond James•Seattle, WA

7d•Hybrid

About The Position

An in-office, three-day-a-week hybrid schedule for a candidate local to one of our Seattle, WA, Mill Creek, WA, Puyallup, WA, San Jose, CA and Towson, MD office locations. Join us in helping people save for their future. Our company offers employers the ability to provide retirement savings plans to their employees through 401(k), 403(b) or other qualified plans. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company, in that order. We believe we should all act in the best interest of our clients and fellow staff members, treat each other with respect, and expect the same of ourselves as we do from everyone else. Do the right thing, all the time, take care of clients, and we all succeed together. Join us to work on a team of critical-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans’ operation. You’ll oversee daily activities like investing payroll contributions, determining if an employee is eligible for benefits, processing requests for withdrawals and more. As you learn and build your skills, you’ll have the chance to explore other career opportunities. NWPS was acquired by Raymond James on December 24, 2020. NWPS provides retirement plan administration services, recordkeeping, consulting, actuarial, compliance and participant services. Based in Seattle, Washington, NWPS provides high-quality service to benefit plan sponsors, participants and advisors and is committed to serving its clients. NWPS has over 1,100 clients nation-wide with 425,000 plan participants and over $45 billion of assets under administration.

Requirements

Excellent problem-solving and critical thinking ability.
Show initiative and be proactive when necessary.
Be highly organized, electronically, and with paper.
Quality-driven with a strong sense of accountability.
Diagnose problems and offer resolution.
Communicate effectively, both verbally and in writing.
Be open and flexible in a dynamic environment focused on continuous improvement.
Operate standard office equipment.
Use required software applications, including Microsoft Office 365 and established databases.
Efficiently manage time and resources.
Establish and maintain effective working relationships at all levels of the organization.
Thrive in a fast-paced environment committed to meeting deadlines.
Work independently as well as collaboratively within a team environment.
General Experience - 7 to 12 months

Nice To Haves

This position offers a comprehensive training program designed to equip you with the necessary knowledge and skills to excel in retirement record keeping.
As an entry-level retirement record-keeping specialist, you will have the opportunity to advance your career within our organization.
We encourage and support the growth of our employees as they gain experience and expertise in retirement record keeping.
If you are a motivated individual with a passion for detail, accuracy, organization, and a desire to learn and grow in the field of retirement record keeping, we encourage you to apply for this exciting entry-level position.
Join our team and embark on a rewarding career path in retirement record keeping!

Responsibilities

Assist in processing payroll transactions related to retirement plans.
Verify the accuracy of payroll census data.
Support the processing of participant loans, ensuring compliance with plan rules and regulations.
Handle loan payoff transactions, maintaining accurate loan records.
Assist in the liquidation of plan fees and ensure proper accounting.
Help reconcile and process rollover contributions.
Review and process new hire enrollments.
Maintain effective communication with plan participants and clients, addressing inquiries and providing support.
Learn and perform quality checks on the work of peers to maintain the highest standards of accuracy and compliance.
Continuously monitor inbound cases in Sales Force.