Retention Specialist - Parttime

Children's Hospital and Health System•Milwaukee, WI
•Hybrid

About The Position

Children’s Wisconsin provides child well-being services to help children live in safe, nurturing environments. Services include foster care, treatment foster care, adoption, respite care, child advocacy centers, family case management, and family finding. The organization seeks people dedicated to improving the well-being of children and families. The Retention Specialist oversees the foster parent engagement program, with the goal of reducing applicant withdrawals and closures. The role leads the performance and coordination of foster parent retention, develops a shared foster parent mission and values, and builds community among Children’s foster families. The specialist ensures foster parents know about available resources and provides consistent communication, encouragement, connection opportunities, and recognition. The position may work closely with public relations staff and program leadership and participates in data collection and reporting. It is a part-time role scheduled for 20 hours per week, with a flexible first-shift schedule, working remotely from home and/or in the office.

Requirements

  • Bachelor’s degree in Social Work, Marketing, or a related field.
  • Valid Wisconsin driver’s license.
  • Strong computer skills.
  • Strong internal and external verbal and written communication skills.
  • Problem-solving and decision-making skills.

Nice To Haves

  • Experience in child welfare, foster care licensing, and/or adoption.
  • Experience working with families from diverse ethnic, cultural, and socioeconomic backgrounds.
  • Public speaking experience.
  • Bilingual ability.

Responsibilities

  • Oversee the foster parent engagement program to reduce applicant withdrawals and program closures.
  • Lead the performance and coordination of foster parent retention.
  • Create a shared Children’s foster parent mission and values.
  • Build connections and a sense of community among Children’s foster families.
  • Ensure foster parents are informed about available resources.
  • Provide consistent communication, encouragement, opportunities to connect, and efforts to thank and recognize foster families.
  • Work closely with public relations staff and program leadership as needed.
  • Participate in data collection and reporting activities.
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