Retention Specialist - Parttime

Children's Wisconsin•Milwaukee, WI
•Hybrid

About The Position

The Retention Specialist oversees Children’s Wisconsin’s foster parent engagement program, with the goal of reducing the number of applicants who withdraw or close from the program. The role leads the performance and coordination of foster parent retention and helps create a shared foster parent mission and values. It builds connections and a sense of community among Children’s foster families, ensures foster parents know what resources are available, and provides consistent communication, encouragement, connection opportunities, and efforts to thank and recognize families. The specialist may work closely with public relations staff and program leadership and participates in data collection and reporting activities. The position is 20 hours per week on a flexible first-shift schedule, working remotely from home and/or in the office.

Requirements

  • Bachelor’s degree in Social Work, Marketing, or a related field.
  • Valid Wisconsin driver’s license.
  • Strong computer skills.
  • Strong internal and external verbal and written communication skills.
  • Problem-solving and decision-making skills.

Nice To Haves

  • Child welfare, foster care licensing, and/or adoption experience.
  • Experience working with families from diverse ethnic, cultural, and socioeconomic backgrounds.
  • Public speaking experience.
  • Bilingual ability.

Responsibilities

  • Oversee the foster parent engagement program to reduce applicant withdrawals and program closures.
  • Lead the performance and coordination of foster parent retention.
  • Help create a shared Children’s foster parent mission and values.
  • Build connections and a sense of community among Children’s foster families.
  • Ensure foster parents are informed about available resources.
  • Provide consistent communication, encouragement, opportunities to connect, and efforts to thank and recognize foster families.
  • Work closely with public relations staff and program leadership as needed.
  • Participate in data collection and reporting activities.
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