Retention Specialist (Student Support Services)

Sul Ross State University•Del Rio, TX

1d•Onsite

About The Position

The Retention Specialist/Advisor will assist academic departments with academic planning, advisement interpretation, and implementation of university policies and procedures in the areas of student retention. Provides information to and advises enrolled students regarding retention services and issues concerning academics offered by the University, including retention through graduation. The Retention Specialist Advisor will have a specific key Population specialty assigned to him/her and will be responsible for all coordinated knowledge of the features of said population. This position requires a highly focused attention to detail and is information sensitive. Scope: Student services advising; working with the Culture of Care grant, and advising students to complete related goals and objectives proposed in Title V: Culture of Care grant application.

Requirements

Highly focused attention to detail
Information sensitive

Nice To Haves

Working with the Culture of Care grant
Advising students to complete related goals and objectives proposed in Title V: Culture of Care grant application.

Responsibilities

Advises current students about concerns/issues that might affect completing academic degree requirements.
Maintains students’ files (Banner and associated tools).
Facilitates updates and changes as necessary.
Actively assists with retention outreach events and retention sessions/presentations.
Refers students with academic discrepancies to proper officials for further action.
Coordinates communications to students regarding retention related activities, community resources, and career readiness resources.
Assists with returning students.
Maintains monthly appointments with Director of Student Services.
Population administration.
Works extended hours occasionally.
Performs other related duties as assigned.