Student Retention Specialist: Part Time

Tri-County Technical College•Pendleton, SC

2d•Onsite

About The Position

Tri County Technical College is seeking a part-time/temporary Student Retention Specialist to assist with retention efforts in the Comprehensive Studies Department. This role involves identifying at-risk students, providing support, and maintaining student files. The specialist will also support the Comprehensive Studies Flex Labs and I-BEST Success Lab during non-peak times. The college is committed to fostering a collaborative and supportive environment for both employees and students, valuing creativity, inclusivity, and excellence.

Requirements

Some college coursework

Nice To Haves

Associate's Degree or higher
Previous experience working with developmental, under-resourced, non-traditional, and at-risk populations
Experience in developmental education
Exceptional written, verbal, and interpersonal skills

Responsibilities

Identifies "at-risk" students through reports, emails, and daily monitoring of the early alert process (Tri-View).
Reaches out to students with targeted interventions to strengthen and maintain student retention.
Makes appropriate referrals to college resources (e.g., Tutoring Center, Math+Lab, Student Development and Wellness, Accessibility Resource Center, Financial Aid, Career Services, Supplemental Instruction, Flex Labs, EDGE, Skill Shops) and community agencies to meet student needs.
Documents telephone, e-mail, and face-to-face contacts with students and maintains appropriate files.
Provides statements of services provided and specifics on students' cases and any other required documentation.
Monitors and reviews students' progress by maintaining contact with students and their instructors.
Follows up on progress through personal contact and correspondence.
Conducts classroom visits at the beginning of each semester to inform students about available resources.
Assists students in connecting with tutoring and supplemental instruction resources.
Facilitates individual or group workshops on specific subjects and skills for at-risk students.
Assists with student outreach and check-ins at the beginning of each semester.
Acts as a resource to adjunct faculty as needed.
Performs all other duties as assigned, including as-needed support to the Comprehensive Studies Flex Labs and Academic Success Lab.