N99424 Program Specialist Student Retention and Success

Northeastern State University•Tahlequah, OK

2d•Onsite

About The Position

The Program Specialist of Student Retention and Success is responsible for coordinating programmatic services to participants. This role is responsible for the academic success, persistence, and graduation of first-generation students. The Program Specialist develops, implements, and assesses targeted programs and support services that address the unique challenges these students face, including academic, financial, cultural, and social barriers.

Requirements

Knowledge of federal grant regulations.
Knowledge of the principles of academic advisement.
Skill in the operation of computers and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
Bachelor's degree in Higher Education, Leadership, Counseling, or related field.
Minimum of three years' experience in retention, or academic success programs.
Possession of or ability to readily obtain a valid driver's license issued by the State of Oklahoma for the type of vehicle or equipment operated.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Experience with student support tracking systems.
Proficiency in using computers and job-related software (e.g., student information systems, data analysis tools, communication platforms).
Experience in maintain web pages and social media platforms.

Responsibilities

Recruits and identifies qualified eligible student participants.
Conducts initial intake interviews and completes related paperwork.
Arranges for and conducts initial and advanced assessments.
Develop programming around navigating college systems, such as academic advising, financial aid, and registration processes.
Identifies and monitors the academic performance of participants; develops intervention plans for those not making satisfactory progress.
Develops and conducts instructional workshops on topics related to program requirements.
Develop family engagement materials and workshops to help first-generation college students and their families better understand the college experience and learn effective ways to support their student's academic journey.
Assists participants with course selections.
Maintains participant files and records.
Develop and maintain targeted communication plans (e.g., email, social media, newsletters, website) to keep students informed of program opportunities, deadlines, and support services.
Maintains program website.
Attends required training programs.
Supervises the production of brochures, newsletters, and forms.
Conducts required audits to meet goals and objectives of the department.
Assists with filing Free Applications for Federal Student Aid.
Performs related duties as assigned.