Retail Warehouse Associate - Product Support

Bob's Discount Furniture•Franklin, MA
•$17 - $18

About The Position

Retail Warehouse- Product Support Associates support the back-end operations of Bob’s Discount Furniture stores. They help keep showrooms staged and ready, handle merchandise carefully, and provide customer service behind the scenes. Working with store leadership and visual merchandising, associates help maintain safety, cleanliness, inventory integrity, and showroom readiness. The role involves physical tasks in a team-oriented retail environment and may be part-time or full-time.

Requirements

  • Must be at least 18 years old.
  • Ability to work nights, weekends, and holidays.
  • Ability to lift, move, and assemble merchandise.
  • Strong communication and listening skills.
  • Ability to work well in a team environment.
  • Regularly lift and move up to 50 lbs.
  • Stand, walk, and climb throughout shifts; manually handle furniture and visual staging elements.

Nice To Haves

  • Prior warehouse, stockroom, or back-end retail experience.
  • Familiarity with visual display setup and basic assembly tasks.
  • Customer service exposure or café support experience.
  • Desire for career advancement in a supportive team setting.
  • Strong work ethic and pride in quality performance.

Responsibilities

  • Receive, stage, and ship merchandise.
  • Maintain a safe and efficient stockroom.
  • Support visual merchandising preparation and assembly tasks.
  • Control and organize inventory.
  • Collaborate with teammates and complete assigned tasks.
  • Coordinate customer pickups and provide service.
  • Maintain workplace cleanliness and comply with safety practices.
  • Lift, move, and assemble merchandise and support visual staging.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid and voluntary life insurance.
  • 401(k) Profit Sharing Plan with employer match.
  • Paid sick days, vacation, holidays, and birthday.
  • Employee Assistance Program and emergency financial aid programs.
  • Employee discounts starting on Day 1.
  • Flexible retail schedules, including weekends, evenings, and holidays.
  • Tuition reimbursement and development opportunities.
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