Retail Used Firearms Associate

Bass Pro Shops•Noblesville, IN

8d•Onsite

About The Position

The Retail Used Firearms Associate evaluates and purchases used firearms, records acquired firearms in the bound book, and ensures customers receive proper payment. The role provides customer service by greeting and consulting with customers, helping them identify their needs, and recommending merchandise. It also processes firearm transactions in accordance with company policies, procedures, and applicable laws. The associate initiates Form 4473 with customers and performs the final review of applicable company, state, and federal forms before transferring a firearm to a customer. The role maintains the department’s visual standards and housekeeping, including restocking, remerchandising, cleaning fixtures, properly facing firearm tags, and completing opening and closing duties. The associate participates in ongoing product, systems, compliance, and sales training; communicates company program benefits; and addresses customer issues using sound judgment within the scope of the position. Local travel to purchase used firearms outside the store is required.

Requirements

High school diploma or equivalent experience.
Two to four years of experience.
Must be at least 21 years of age.
Ability to safely handle firearms.
Knowledge of purchasing firearms through work in the firearms industry or firearms collecting.
Good understanding of retail and knowledge of computers.
Knowledge of current firearms models.
Ability to appraise used firearms and determine their marketable value.
Strong work ethic and ability to multitask.
Ability to stand and/or walk throughout the shift; communicate with others; and perform repetitive motions involving the wrists, hands, or fingers.
Ability to assess the accuracy, neatness, and thoroughness of assigned work.
Ability to occasionally operate machinery or power tools and ascend or descend ladders, stairs, or step stools.
Ability to work occasionally in noisy environments.
Ability to constantly lift and move objects up to 20 pounds and occasionally lift or move objects weighing 50 pounds or more, using a team lift as needed.
Ability to perform tasks under general supervision using established procedures and innovation, resolve problems using limited alternatives, and occasionally exercise independent judgment.

Responsibilities

Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
Acquire firearms in compliance with applicable ATF, state, and local laws, regulations, and company policies.
Complete required ATF, state, and company forms accurately; screen potential transfers for legality; and comply with waiting periods and requirements concerning straw purchases.
Initiate Form 4473 with customers and conduct the final check of applicable forms before transferring firearms to customers.
Ensure customers receive proper payment for purchased firearms.
Assist customers with buying decisions by identifying and evaluating their needs and recommending products.
Respond to customer issues and resolve problems using good judgment and logic within the scope of the job.
Maintain department and back-room standards, including restocking, remerchandising, cleaning fixtures, housekeeping, properly facing firearm tags, and performing opening and closing duties.
Participate in ongoing firearms and shooting product, shooting-discipline awareness, systems, compliance, and selling-skills training.
Communicate the benefits of company programs to customers.
Travel locally outside the store to purchase used firearms.
Perform other duties as assigned.