Retail Used Firearms Associate
About The Position
The Retail Used Firearms Associate evaluates and purchases used firearms, records acquired firearms in the bound book, and ensures customers receive proper payment. The role provides customer service by greeting and consulting with customers, helping them identify their needs, recommending products, and assisting with purchasing decisions. It processes firearm transactions in accordance with company policies, procedures, and applicable law, initiates ATF Form 4473 with customers, and performs a final check of applicable company, state, and federal forms before firearms are transferred to customers. The associate maintains department and back-room standards, including restocking, remerchandising, cleaning fixtures, general housekeeping, proper firearm-tag presentation, and opening and closing duties. The position also involves ongoing product, systems, compliance, and selling-skills training; responding to customer issues using sound judgment; communicating the benefits of company programs; and local travel outside the store to purchase used firearms. Other duties may be assigned.
Requirements
- High school diploma or equivalent experience.
- Two to four years of experience.
- Must be at least 21 years old.
- Ability to safely handle firearms.
- Knowledge of purchasing firearms through work in the firearms industry or firearms collecting.
- Understanding of retail and knowledge of computers.
- Background in current firearms models.
- Ability to appraise used firearms and know their marketable value.
- Strong work ethic and ability to multitask.
Responsibilities
- Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
- Acquire firearms lawfully and in accordance with ATF, state, and local laws, regulations, and company policies.
- Complete ATF-required forms, applicable state background-check forms, and company forms accurately.
- Screen potential firearm transfers for legality, including compliance with waiting periods, other state requirements, and rules against straw purchases.
- Initiate Form 4473 with customers and conduct a final review of applicable forms before firearm transfers.
- Ensure proper payment to customers for purchased used firearms.
- Provide customer service by greeting customers, identifying their needs, making product recommendations, and assisting with buying decisions.
- Maintain department and back-room standards through restocking, remerchandising, cleaning, housekeeping, proper firearm-tag presentation, and opening and closing duties.
- Participate in training on firearms and shooting products, shooting disciplines, systems, compliance, and selling skills.
- Resolve customer issues using good judgment and logic within the scope of the job.
- Communicate the benefits of company programs to customers.
- Travel locally outside the store to purchase used firearms.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Medical benefits
- Dental benefits
- Vision benefits
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
