Retail Used Firearms Associate

Bass Pro Shops•Noblesville, IN

About The Position

The Retail Used Firearms Associate evaluates and purchases used firearms, records acquired firearms in the bound book, and ensures customers are paid properly. The role provides customer service by greeting and consulting with customers, assisting them in finding merchandise, and helping them make purchasing decisions. It processes firearm transactions in accordance with company policies, procedures, and applicable laws. The associate initiates Form 4473 paperwork and conducts the final review of applicable company, state, and federal forms before a firearm is transferred to a customer. The associate also maintains department and back-room standards, participates in ongoing product, systems, compliance, and sales training, and handles customer issues within the scope of the role. Local travel to purchase used firearms outside the store is required. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations about work procedures, policies, and practices.

Requirements

  • High school diploma or equivalent experience.
  • Two to four years of experience.
  • Must be at least 21 years of age.
  • Ability to safely handle firearms.
  • Knowledge of purchasing firearms, gained through firearms-industry work or collecting firearms.
  • Good understanding of retail and knowledge of computers.
  • Background in current firearms models.
  • Ability to appraise used firearms and know their marketable value.
  • Strong work ethic and ability to multitask.

Responsibilities

  • Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
  • Acquire and record firearms in compliance with ATF, state, local, and company requirements, including required forms and background-check documentation.
  • Screen potential firearm transfers for legality, waiting periods, state requirements, and potential straw purchases; complete company forms accurately.
  • Initiate Form 4473 paperwork and perform the final check of applicable forms before firearm transfers to customers.
  • Provide customer service by identifying customer needs, recommending products, and helping customers make buying decisions.
  • Communicate the benefits of company programs to customers.
  • Use good judgment and logic to resolve customer issues and make decisions within the job scope.
  • Maintain visual and housekeeping standards through restocking, remerchandising, cleaning fixtures, general care, correct firearm tag facing, and opening and closing duties.
  • Participate in ongoing training on firearms and shooting products, shooting disciplines, systems, compliance, and selling skills.
  • Travel locally outside the store to purchase used firearms.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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