Retail Used Firearms Outfitter

Bass Pro Shops•Grand Junction, CO

18h

About The Position

The Retail Used Firearms Outfitter evaluates and purchases used firearms, acquires them into the bound book, and ensures customers receive proper payment. The role delivers customer service by greeting and consulting customers, helping them identify their needs, and recommending merchandise. It processes firearm transactions in accordance with company policies, procedures, and applicable laws. The position initiates Form 4473 paperwork and conducts the final review of applicable company, state, and federal forms before transferring a firearm to a customer. The role maintains department and back-room standards through restocking, remerchandising, cleaning, general housekeeping, properly facing firearm tags, and completing opening and closing duties. It also participates in ongoing product, systems, compliance, and selling-skills training. Local travel to purchase used firearms outside the store is required. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

High school diploma or equivalent experience.
Two to four years of experience.
Must be at least 21 years old.
Ability to safely handle firearms.
Knowledge of purchasing firearms gained through work in the firearms industry or collecting firearms.
Good understanding of retail and knowledge of computers.
Knowledge of current firearms models.
Ability to appraise used firearms and determine their marketable value.
Strong work ethic and ability to multitask.
Ability to stand and/or walk throughout the shift, communicate with others, and perform repetitive motions involving the wrists, hands, and/or fingers.
Ability to assess work for accuracy, neatness, and thoroughness.
Ability to occasionally operate machinery and/or power tools and ascend or descend ladders, stairs, or step stools.
Ability to lift and move objects up to 20 pounds constantly and up to 50 pounds or more occasionally, using a team lift as needed.

Responsibilities

Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
Acquire firearms legally and in accordance with ATF, state, and local laws and regulations and company policies, including completing required forms, screening transfers for legality, observing waiting periods and other state requirements, and preventing straw purchases.
Complete company forms accurately and without errors.
Initiate Form 4473 paperwork and conduct the final check of applicable company, state, and federal forms before a firearm is transferred to a customer.
Provide customer service by greeting and consulting customers, identifying and evaluating their needs, and recommending products to support buying decisions.
Respond to and resolve customer issues using sound judgment and logic within the scope of the role.
Communicate the benefits of company programs to customers.
Maintain visual and housekeeping standards by restocking, remerchandising, cleaning fixtures, and caring for the department.
Maintain department and back-room standards, including properly facing firearm tags and completing opening and closing duties.
Participate in ongoing firearms and shooting-product, shooting-discipline, systems, compliance, and selling-skills training.
Travel locally to purchase used firearms outside the store.
Perform other duties as assigned.