retail team member seasonal part time

Michaels Stores • Hammond, LA

9d • Onsite

About The Position

The Retail Team Member provides friendly customer service, helps customers shop and locate products, and delivers a fast, friendly checkout experience. The role includes cash handling, explaining Rewards and Private Label Credit Card benefits, and helping customers complete enrollments and Voice of Customer surveys. Team Members also support omnichannel orders, truck unloading, stocking, planograms, merchandise recovery, store maintenance, and inventory optimization. The position supports shrink and safety programs, follows company procedures and policies, and promotes a positive, respectful environment. Team Members are cross-trained in Custom Framing sales and production and may perform other duties as assigned.

This is a seasonal, part-time position in a public retail store. Work may take place in climate-controlled public areas, stock rooms that may not be climate controlled, and outdoors when retrieving carts or unloading trucks. The work schedule includes nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old. Reasonable accommodations may be available for individuals who need assistance performing the job’s essential functions.

Requirements

• Must be at least 16 years old.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
• Support shrink and safety programs.
• Follow Standard Operating Procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Access to partner discount programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed