Seasonal Retail - Early Morning Stocking

Michaels Stores•Lebanon, PA
•Onsite

About The Position

The Retail Team Member provides friendly customer service, helps customers find products and solutions, and delivers a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram execution, merchandise recovery, and maintaining a well-merchandised, in-stock store. Team members also assist with online-order processes, store programs, safety and shrink prevention, and may be cross-trained in custom framing sales and production. This is a seasonal early-morning stocking position at the Lebanon, Pennsylvania store. Michaels requires team members in this role to be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Retail and/or customer service experience is preferred, not required.
  • Ability to stand for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly, including lifting heavy boxes and accessing high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must meet federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail and/or customer service experience.

Responsibilities

  • Help customers shop, locate products, and find solutions.
  • Provide a fast and friendly checkout experience and handle cash according to standards.
  • Promote the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers about the Voice of Customer survey.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POG) processes.
  • Complete merchandise recovery and maintenance, including returns and general store recovery.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Follow standard operating procedures, company programs, policies, and standards, including applicable legal requirements.
  • Interact respectfully with others, remain positive in difficult situations, support the organization’s vision and values, and serve as a positive role model.
  • Cross-train in custom framing sales and production.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts.
  • Partner discount programs.
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