Seasonal Retail Team Member

Michaels • Westerly, RI

5d • Onsite

About The Position

The Seasonal Retail Team Member provides friendly customer service, helps customers locate products and find solutions, and delivers a fast, friendly checkout experience. The role includes cash handling, promoting Rewards and Private Label Credit Cards, assisting with customer surveys, and supporting Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.

Team Members participate in truck unloading, stocking, planogram work, merchandise recovery, store maintenance, and inventory-related duties such as Store In Stock Optimization (SISO) and AD sets. They support shrink and safety programs, follow company procedures and policies, and maintain a positive, respectful approach with customers and coworkers. The role also includes cross-training in Custom Framing sales and production and other duties as assigned.

This position is based in a public retail store in Westerly, Rhode Island. The store’s public areas are climate controlled, though some stock rooms may not be. Some outdoor work may be required when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. Applicants in the United States must meet applicable legal requirements and be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Meet applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers about the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Various voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed