Seasonal Retail Team Member

Michaels • Springfield, MO

8d • Onsite

About The Position

The Retail Team Member delivers friendly customer service, helps customers shop and locate products, and provides solutions. The role supports fast, friendly checkout and cash handling, promotes the Rewards program and Private Label Credit Cards, and educates customers about the Voice of Customer survey. Team Members also assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), truck unloading, stocking, planograms, merchandise recovery, returns, store maintenance, and in-stock optimization. The position is cross-trained in Custom Framing sales and production and supports store safety, shrink prevention, and company standards.

This is a seasonal role in a public retail store. Work may include time in stock rooms that are not climate controlled and outdoor tasks such as retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Team Members must be at least 16 years old and satisfy applicable federal, state, and local legal requirements. The position pays $12.77–$15.00 per hour and may be eligible for overtime compensation in accordance with state and local laws.

Requirements

• Must be at least 16 years old.
• Must satisfy federal, state, and local legal requirements of the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers about the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to maintain a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed