Retail Seasonal Team Member

Michaels • Wausau, WI

7d • Onsite

About The Position

The Retail Seasonal Team Member provides friendly customer service, helps customers shop and locate products, and delivers a fast and friendly checkout experience. The role includes truck unloading, stocking, merchandise recovery and maintenance, store recovery, and keeping the store well-merchandised and in stock. Team members support online order fulfillment, customer loyalty and credit card enrollment, store safety and shrink programs, and compliance with company policies and procedures. The position is cross-trained in Custom Framing sales and production, and may include other duties as assigned.

The role is based in a public retail store. Public areas are climate controlled, though some stock rooms may not be; assigned duties may involve outdoor work retrieving shopping carts or unloading trucks. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable legal requirements and be at least 16 years old. Benefits may be available depending on position and eligibility.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide fast, friendly checkout service and handle cash according to standards.
• Explain the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including merchandise returns and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others respectfully and positively, including in difficult situations, and serve as a positive role model for team members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• Depending on position and eligibility: 401(k) with employer match, Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and voluntary insurance options.
• Employee discounts and access to partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed