Retail Team Member - Full Time

Goodwill of Central Florida•Holly Hill, FL
•$18 - $18•Onsite

About The Position

Goodwill is hiring Retail Team Members for its Holly Hill, Florida store, which is moving to a larger location scheduled to open in January 2027. Team members will help prepare and stock the new store and support its daily operations. Purchases and donations at Goodwill help fund community job training and employment services. Team members may be cross-trained in several front-line areas: cashier, sorter/hanger/tagger, grader, and donation attendant.

Requirements

  • Friendly, dependable, and comfortable working with customers.
  • Able to work as part of a team and follow store procedures.
  • Open availability, including weekends and holidays.
  • Able to stand and walk for long periods and perform the physical activities described for the role.
  • Able to regularly lift or move up to 25 pounds.
  • Able to read and comprehend simple instructions and short correspondence, write simple correspondence, and communicate information in one-on-one and small-group settings.
  • Able to perform basic arithmetic, including adding and subtracting two-digit numbers and multiplying and dividing with tens and hundreds, using American money and measurements.
  • Able to apply common sense to detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Beginner-level computer knowledge.
  • No license or certification is required.

Nice To Haves

  • Retail, cashier, warehouse, customer service, or stock-handling experience; training is provided.
  • Knowledge of retail and/or stock handling.
  • Knowledge of shoe brands and current trends.

Responsibilities

  • Ring up sales accurately and handle cash, card, and other payments.
  • Greet shoppers, answer questions, explain promotions and color-tag sales, and keep the checkout area clean and stocked.
  • Help on the sales floor when registers are quiet.
  • Sort donated clothing and household goods by quality, type, and season; hang and tag items to store standards.
  • Keep production goals moving and maintain a clean and safe production area.
  • Inspect donated goods for condition, missing parts, and safety recalls, and determine which items are ready for sale.
  • Price items according to Goodwill pricing guidelines and direct non-sellable goods to outlet, salvage, or recycling in accordance with store procedures.
  • Meet daily production goals and keep work areas clean and organized.
  • Greet donors, thank them for donations, unload donations, and offer tax receipts when requested.
  • Safely and promptly sort and move donations into the back room, keeping the donation area clean, organized, and safe.
  • Follow store procedures and organizational Core Principles, listen to and follow directions, and respond calmly to emergencies.
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