Retail Team Leader

Gordon Food Service•Livonia, MI

9d•$20•Onsite

About The Position

As a Retail Team Leader (Key Holder) at Gordon Food Service, you are part of the store leadership team, with opportunities for increased responsibility and future growth into leadership. The role suits someone with a passion for customer service, attention to detail in stocking and inventory management, and skill in operating point-of-sale systems and maintaining store conditions. The Retail Team Leader helps complete daily store operations, opens and closes the store, supports merchandise receiving and stocking, maintains product quality and food-handling standards, serves customers, handles cash-related tasks, and helps train and supervise sales associates. The position requires a flexible full-time schedule, including days, evenings, weekends, and holidays, and may involve responding to alarm calls outside working hours or working shifts at other local stores. The position is located at 29150 6 Mile Rd., Livonia, MI 48152. Pay is $20 or more per hour, based on experience. Store hours are Monday through Saturday, 7 AM to 8 PM, and Sunday, 9 AM to 6 PM. Gordon Food Service is tobacco-free and a drug-free workplace, and conducts pre-employment drug tests.

Requirements

Have 1–2 years of retail experience with progressively increasing responsibility.
Be able to regularly lift up to 50 lbs, with frequent lifting above shoulder height.
Be able to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
Be able to safely operate power equipment such as slicing equipment, walkie lifts, and forklifts where applicable.
Be able to occasionally respond to alarm calls during non-working hours and work shifts at other stores in the local geographic area.
Be at least 18 years old.
Have a high school diploma or equivalent.

Responsibilities

Open and close the store.
Help complete daily store operations and tasks.
Assist with unloading merchandise from delivery trucks, organizing merchandise, and transferring it from the stockroom to the store.
Maintain merchandise through product rotation, proper food handling, receiving, and ensuring product quality.
Provide exceptional customer service by building relationships, solving problems, and building sales.
Handle cash, including making bank deposits, obtaining change for cashiers, and setting up and counting down registers.
Help build and train the team, and assist in supervising sales associates in their assigned duties.