Retail Team Leader

Gordon Food Service•Heath, OH
•Onsite

About The Position

As a Retail Team Leader (Key Holder) at Gordon Food Service, you are part of the leadership team and have an opportunity to take on increased responsibility and grow into future leadership roles. The position focuses on customer service, stocking and inventory management, point-of-sale operation, and maintaining store conditions. The role is full-time and requires a flexible schedule that includes days, evenings, weekends, and holidays. It may also involve responding to alarm calls outside working hours and working shifts at other stores in the local geographic area. The position is located at 240 Central Parkway, Heath, OH 43056, and pays $19 or more per hour based on experience.

Requirements

  • Have 1–2 years of retail experience with progressively increasing responsibility.
  • Be able to regularly lift up to 50 pounds, including frequent lifting above shoulder height.
  • Be able to work a flexible full-time schedule that includes days, evenings, weekends, and holidays.
  • Be able to safely operate power equipment, such as slicing equipment, walkie lifts, and forklifts where applicable.
  • Be able to occasionally respond to alarm calls during non-working hours and work shifts at other stores in the local geographic area.
  • Be at least 18 years old.
  • Have a high school diploma or equivalent.

Responsibilities

  • Open and close the store.
  • Help complete daily store operations and tasks.
  • Assist with unloading merchandise from delivery trucks, organizing merchandise, and transferring it from the stockroom to the store.
  • Maintain merchandise through product rotation, proper food handling, receiving, and ensuring product quality.
  • Provide exceptional customer service by building relationships, solving problems, and building sales.
  • Handle cash, including making bank deposits, getting change for cashiers, and setting up and counting down registers.
  • Help build and train the team, and assist in supervising sales associates in their assigned duties.

Benefits

  • Holidays off; stores are closed on Thanksgiving, Christmas, New Year's Day, and Easter.
  • Advancement opportunities, including examples of leaders who began as Sales Associates.
  • Healthcare benefits immediately.
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