Retail Team Leader
About The Position
As a Retail Team Leader (Key Holder), you will take on increased responsibility and build leadership skills with opportunities for future growth. The role is suited to someone with a passion for customer service, attention to detail in stocking and inventory management, and skill in operating point-of-sale systems and maintaining store conditions. You will be part of the store leadership team and help support daily operations, merchandise handling, customer service, cash handling, and team development. The position requires a flexible, full-time schedule that may include days, evenings, weekends, and holidays. Store hours are Monday through Saturday, 7 AM–7 PM, and Sunday, 9 AM–6 PM. The role may occasionally require responding to alarm calls outside working hours and working shifts at other stores in the local geographic area. The position is based at 12533 Westheimer Rd, Houston, TX 77077.
Requirements
- Have 1–2 years of retail experience with progressively increasing responsibility.
- Be able to regularly lift up to 50 lbs, with frequent lifting above shoulder height.
- Be able to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
- Be able to safely operate power equipment, such as slicing equipment, walkie lifts, and forklifts where applicable.
- Be able to occasionally respond to alarm calls during non-working hours and work shifts at other stores in the local geographic area.
- Be at least 18 years old.
- Have a high school diploma or equivalent.
Responsibilities
- Open and close the store.
- Help complete daily store operations and tasks.
- Assist with unloading merchandise from delivery trucks, organizing it, and transferring it from the stockroom to the store.
- Maintain merchandise through product rotation, proper food handling, receiving, and ensuring product quality.
- Provide exceptional customer service by building relationships, solving problems, and building sales.
- Handle cash, including making bank deposits, getting change for cashiers, and setting up and counting down registers.
- Help build and train the team and aid in supervising sales associates as they perform their assigned duties.
Benefits
- Holidays off: stores are closed on Thanksgiving, Christmas, New Year's Day, and Easter.
- Advancement opportunities.
- Healthcare benefits immediately.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
