Retail - Team Leader

Cooplands Bakery•Doncaster, MD
•Onsite

About The Position

Join a team that has been baking fresh, quality products since 1885. From our beginnings in Scarborough, we have grown to nearly 160 shops across Yorkshire, Lincolnshire and the North East—but our commitment to great products, exceptional service and strong local communities continues to guide everything we do. Our two bakeries are a big part of who we are. It’s where our bakery teams bring together quality ingredients, traditional know-how and modern production methods to make the products our customers enjoy every day. From making and baking to packing and delivering, a lot goes on behind the scenes to ensure our shops are stocked with fresh, great-tasting products. Our success is built by passionate people working together across our bakeries, shops and support teams. When you join us, you’ll be valued for the contribution you make, supported to develop and given opportunities to share ideas and make a meaningful difference. We’re proud to offer a welcoming and inclusive workplace where people from all backgrounds can grow, succeed and thrive. If you’re ready to build your career with a business that values its people and heritage while continuing to look ahead, we’d love to hear from you.

Requirements

  • Positive attitude
  • Enjoy making a difference for customers
  • Friendly and customer-focused
  • Supportive team leader
  • Reliable and responsible
  • Ready to take the lead
  • Positive and motivating
  • Confident making decisions
  • Ready to learn and develop others
  • Comfortable in a fast-paced environment
  • Committed to food safety
  • Flexible
  • Comfortable handling food

Responsibilities

  • Lead by example, helping your team create a warm welcome and a great experience for every customer.
  • Bring people together, offer encouragement and help everyone play their part.
  • Take ownership, keep things running smoothly and maintain high standards throughout your shift.
  • Take responsibility for opening and closing the shop and lead the team when the Shop Manager isn’t there.
  • Bring a can-do attitude and encourage your team to give their best.
  • Solve problems, set priorities and know when to ask for support.
  • Build your own skills while helping your colleagues grow in confidence.
  • Stay busy, organise priorities and make sure customers continue to receive great service.
  • Follow all hygiene, allergen and safety procedures, including our standards for nails, jewellery and piercings.
  • Work with our full range of products, including meat and items containing allergens.

Benefits

  • Colleague discount (can be shared with family)
  • 28 days holiday, including bank holidays (earning more with longer service)
  • Free coffee
  • Progression and career opportunities
  • Free Employee Assistance Programme (confidential support for you and your family)
  • Recognition and long-service awards
  • Comprehensive training programmes
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