Retail Team Lead - Bloomingdale

The Fruitful Yield • Bloomingdale, IL

1d

About The Position

The Retail Team Lead sells health and natural food and products to retail customers while providing excellent customer service. The role assists with coordinating store activities under the direction of the Assistant Store Manager or Store Manager. When assigned, the Team Lead serves as Manager on Duty and performs supervisory and other leadership duties as directed, including during periods when management is absent from the store. The role also supports sales-floor service, cashiering, inventory, store operations, cleanliness, and safety.

Requirements

• Provide excellent customer service.
• Follow company policies and procedures.
• Comply with safety and GMP requirements.

Responsibilities

• Serve as Manager on Duty when assigned and assist with other leadership duties.
• Perform supervisory duties as directed by the Store Manager or Assistant Store Manager when management is absent from the store.
• Foster a positive work environment and follow company policies and procedures.
• Greet customers, determine their merchandise preferences, help locate products, display merchandise, and recommend selections that meet customer needs.
• Print price labels and process merchandise labels.
• Operate the POS system as a cashier, receive payments or obtain credit authorization, and bag merchandise.
• Record out-of-stock items or special customer needs and communicate out-of-stock items and special orders to management.
• Complete the audit envelope, including the cash spreadsheet and deposit, handle money and bank deposits responsibly, and complete the Daily Sales spreadsheet.
• Approve returns and exchanges at the register within the assigned approval level.
• Display new merchandise and stock shelves neatly by product type, brand, and size.
• Rotate stock and check for expired products.
• Prepare and maintain inventory; conduct cycle counts and physical inventory, including counting products and troubleshooting.
• Compile reports on inventory adjustments, stock records, spoilage or damage, location changes, and shipment refusals.
• Assist with miscellaneous POS and Catapult tasks.
• Help maintain backroom organization and safety standards.
• Help maintain store cleanliness and sanitation, including sweeping, mopping, washing windows, and cleaning restrooms.
• Comply with safety and GMP requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed