About The Position

The Retail Support Supervisor supports the Retail Management team with various administrative and office support tasks. Some responsibilities include, but are not limited to, assigning the day’s work tasks to the Retail Cashiers; assisting with event day check-in, and warehouse inventory and invoiceing. The Retail Support Supervisor is expected to serve as an example for the Retail Cashiers and Retail Warehouse Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management. This position is considered an Hourly/Seasonal/Part-Time Employee. The seasonal time frame is approximately May- February.

Requirements

  • Must be at least 21 years of age
  • High school diploma or GED required
  • Must have strong organization and communication skills
  • Proficient in Excel, Word and other Microsoft applications
  • Must have game day, occasional evenings, weekend and holiday availability
  • Detail oriented with excellent customer service skills
  • Ability to lift up to 50 pounds
  • Standing, lifting, climbing ladders, reaching and bending
  • Sitting, typing, answering phones, repetitive motions

Nice To Haves

  • Minimum of 1 year retail or warehouse admin experience preferred

Responsibilities

  • Organize and post job assignments
  • Assist with posting jobs and sourcing qualified candidates
  • Contact applicants to schedule interviews
  • Attend job fairs as necessary
  • Assist with inventory including daily and monthly cycle counts
  • Support WH by collecting statements and ensuring invoices are paid on time
  • Invoice, package, and ship customer orders
  • Check in all team members on gameday and communicate assignments, assure all staff is in place
  • Distribute radios, uniforms, meal tickets, etc.
  • Support the team store or warehouse as needed, assisting customers if necessary

Benefits

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off
  • parental leave
  • disability coverage
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service