Business Support Stores Supervisor

JLL•Lake Orion, MI

1d•Onsite

About The Position

JLL is seeking an experienced Operations Supervisor to oversee indirect materials operations at our client facility. This role involves supervising staff, managing inventory operations, and ensuring efficient dock receiving, shipping, and material movement processes. The successful candidate will lead daily operations while maintaining high standards of safety, quality, and operational excellence.

Requirements

High school diploma or equivalent required
3+ years of supervisory experience in warehouse/materials management operations
2+ years of experience in indirect materials or MRO inventory management
Proficiency with warehouse management systems (WMS) and inventory management software
Experience with MRP (Material Requirements Planning) systems
Knowledge of shipping/receiving procedures and documentation
Familiarity with barcode scanning systems and inventory tracking
Proven ability to supervise and develop team members
Strong verbal and written communication skills
Experience conducting performance reviews and employee coaching
Ability to facilitate meetings and present information clearly
Understanding of dock operations, shipping, and receiving processes
Knowledge of inventory control principles and cycle counting procedures
Experience with purchase order management and supplier coordination
Familiarity with non-conformance and quality control processes
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Bachelor's degree in Supply Chain Management, Operations, or related field
5+ years of supervisory experience in manufacturing or industrial environment
Experience with union workforce management
Certification in inventory management (APICS, CPIM) or supply chain management
Advanced proficiency with SAP, Oracle, or similar ERP systems
Experience with 3PL (Third Party Logistics) operations
Knowledge of Lean Manufacturing principles and continuous improvement methodologies
Familiarity with safety management and OSHA compliance
Experience in automotive, aerospace, or heavy manufacturing industries
Understanding of indirect materials and MRO (Maintenance, Repair, Operations) categories
Knowledge of contract logistics and client facility management
Experience with vendor management and supplier relationship development
Experience managing teams of 10+ employees
Demonstrated ability to implement process improvements
Strong analytical and problem-solving skills
Experience with budget management and cost control initiatives

Responsibilities

Supervise indirect materials operations team and manage daily attendance tracking
Oversee dock receiving, shipping, and material inventory processes
Conduct daily team meetings and provide coaching to employees
Review and approve time clock entries for payroll processing
Monitor and resolve operational issues with Dock/Crib/MRP processes
Execute daily scanning operations using scan sheets
Create shipping documentation for outbound materials
Conduct part lookups for customer requirements
Follow up on open purchase orders and non-conformance issues
Ensure completion of annual cycle counts and maintain inventory accuracy
Support MRP Planner and WRA Coordinator functions
Compile and distribute End of Shift (EOS) reports
Maintain and update Level 4/5 BPD boards and IMM OT Equalization sheets
Process monthly shipper requests (Libra/Crystal Water)
Review Unsourced Templates from MRP before sending to IML
Attend weekly JLL BPD reviews and monthly staff meetings
Conduct SIF/GCTA reviews with team members
Complete layered audits with team members
Review and update standardized work procedures
Complete required annual training programs
Process 2209 movement documentation
Attend weekly IMM meetings with IML
Coordinate with UAW representatives on current events
Address Crystal Water/Aramark operational issues
Conduct weekly TIS reviews with team