Full Time Retail Supervisor

SAS Retail Services•Aurora, CO
•$57,784 - $63,500

About The Position

The Retail Supervisor oversees and directs Retail Sales Representatives and Merchandisers within an assigned territory to achieve and maintain Client and Customer standards. The role works closely with Business Development Managers, Clients, Store Managers, and other retail personnel to meet retail business objectives. The supervisor recruits, trains, retains, coaches, and develops direct reports; schedules and assigns merchandisers; monitors performance; and builds relationships with store management, client partners, and internal teams. The position supports in-store retail excellence through retail project execution, audits, product placement, shelf standards, merchandising, and call coverage. It also involves budgeting and expense control, accurate and timely administrative reporting, and travel between stores. Work may be performed in an office, field, retail store, or warehouse environment, with substantial physical activity and driving or travel requirements.

Requirements

  • Associate's degree or equivalent work experience.
  • Four years of applicable experience.
  • Two or more years of supervisory experience.
  • Good written and verbal communication skills.
  • Well-organized and detail-oriented, with the ability to handle a fast-paced work environment.
  • Ability to work independently.
  • Basic computer skills, including familiarity with Word, Excel, and internet usage.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to travel and drive; travel is listed as up to 30% in the detailed job description.
  • Ability to perform substantial physical activity, lift and/or push up to 50 pounds, and stand for long periods.
  • Ability to work in extremely cold conditions, such as refrigerated and freezer sections, when required.
  • Ability to use proper safety practices when handling products and/or cooking.

Nice To Haves

  • Merchandising experience in the consumer packaged goods (CPG) industry.
  • A home office setup.
  • Experience presenting to store management and contributing to meetings with business partners.
  • Ability to build relationships across teams and with business leaders.

Responsibilities

  • Oversee and direct Retail Sales Representatives and Merchandisers in an assigned territory to achieve Client and Customer standards.
  • Recruit, retain, train, coach, guide, direct, and develop direct reports.
  • Set team expectations, track performance scorecards, and coach merchandisers to meet client standards.
  • Schedule merchandisers, assign stores, manage direct-report schedules, and oversee call coverage by reviewing reports.
  • Build goodwill and relationships with clients, store managers, business partners, and retail personnel.
  • Work toward in-store retail excellence goals, including timely placement of new items and completion of retail projects.
  • Conduct store audits and direct retail personnel to achieve Client goals and objectives.
  • Maintain product availability and presentation by ensuring products are stocked, correctly signed, properly faced, and set to schematics.
  • Authorize items to meet Client shelf schematic standards and ensure new items are placed in authorized stores.
  • Manage budgets and expenses with the goal of staying under budget and maintaining expense control.
  • Complete accurate and timely paperwork and reports, including recaps, audits, itineraries, timesheets, timekeeping, and expense reports.
  • Conduct in-store training and development activities with client representatives.
  • Travel and drive as needed to carry out essential job duties.

Benefits

  • Top-tier training from day one.
  • Competitive base salary; no range provided.
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Generous paid time off.
  • Career growth opportunities.
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