Retail Supervisor @ Las Americas

Columbia Sportswear•San Diego, CA

About The Position

The Retail Supervisor is a member of the Store Leadership Team and provides leadership and direction to associate-level team members in an assigned area. The role supports effective store operations and procedures while helping create memorable customer experiences and advance Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” The supervisor fosters a positive environment, leads by example, and demonstrates the company’s values and professional standards. The position oversees day-to-day associate work, coaches and trains team members, supervises an assigned department, and supports store profitability through receiving, handling, replenishing, and processing. The supervisor collaborates with store leadership, maintains company policies and standards, and works to resolve operational problems or errors. This is an active retail role that frequently involves moving around and handling items weighing up to 40 pounds. The schedule is flexible and may change seasonally or in response to location-specific business trends or forecasts. The hiring range is $19.80–$26.57. Pay decisions depend on market rates, capabilities and skills, experience, and internal equity.

Requirements

  • Two to five years of experience in the position or specialization.
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
  • Effective communication skills and ability to exchange ideas and information with store leadership, associates, and consumers.
  • Availability to work a flexible retail schedule that may change seasonally or in response to location-specific business trends or forecasts.
  • Ability to communicate clearly with others.
  • Ability to frequently move about in an active environment and adjust or move items weighing up to 40 pounds.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Oversee the day-to-day work of associate-level staff.
  • Provide direction, guidance, training, and coaching to associate-level team members to support efficient operations, proper procedures, and the in-store customer experience.
  • Supervise an assigned department and oversee store profitability through receiving, handling, replenishing, and processing.
  • Create and maintain store culture through teamwork and coaching, while leading by example and maintaining professional standards.
  • Collaborate with the store leadership team on policies, procedures, and standards for assigned areas.
  • Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

  • 401(k) plan with a generous company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability benefits
  • Flexible spending accounts
  • Health savings account
  • Voluntary accident, critical illness, hospital indemnity, and legal services benefits
  • Free, confidential, 24/7/365 counseling through EAP+
  • Wellness benefits
  • Employee discounts
  • Time-off program
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