Retail Supervisor - Inventory

WIS International•Canoga Park, CA

About The Position

The Retail Supervisor – Inventory leads on-site inventories at customer locations in partnership with the Area Manager, using WIS standardized processes to achieve operational excellence. The supervisor helps plan and execute district travel and equipment logistics, addresses immediate concerns at inventory events, and ensures Inventory Associates understand event procedures and receive guidance. The role emphasizes customer service, safety, collaboration, and accountability for WIS core values and policies. It also serves as a backup to the Area Manager at assigned events. This is a part-time position with a starting wage of $20.00–$22.00 per hour and flexible scheduling. Paid training and paid travel opportunities are offered; occasional overnight assignments are part of the work. The position involves prolonged standing, occasional walking, repetitive hand and wrist movements, frequent low-level positions and ladder use, lifting and carrying items up to 25 pounds, and frequent car travel with occasional air travel.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
At least two years of experience as an Inventory Associate or in a similar role.
Reliable transportation.
Strong work ethic and dependable attendance.
Excellent communication and interpersonal skills, with strong time-management skills.
Excellent customer service and conflict-resolution skills, focused on providing solutions.
Ability to work flexible schedules with varying hours to support the District Manager and customer commitments.
Strong focus and attention to detail.
Positive, team-oriented attitude.
Willingness to submit to a pre-employment Investigative Consumer Report and drug screen in accordance with company guidelines if required.
A valid driver’s license, proof of auto insurance, and/or meeting WIS Fleet driver requirements may be required.
Ability to stand for prolonged periods, walk occasionally, use both hands and wrists for repetitive motions, frequently squat, kneel, or crouch, frequently use a ladder, and lift and carry items up to 25 pounds.
Ability to travel frequently by car and occasionally by plane, including overnight stays.

Responsibilities

Lead on-site inventories at customer locations in concert with the Area Manager, following WIS standardized processes.
Assist with planning and execution of district travel and equipment logistics.
Address immediate concerns at inventory events.
Provide exemplary customer service through professional and timely communication, a sense of urgency, and operational excellence.
Ensure Inventory Associates are educated on event procedures and have guidance for each event.
Demonstrate safe behaviors and ensure the safety of Inventory Associates at events.
Act as a backup to the Area Manager at assigned events.
Model WIS core values and hold Area Managers, Inventory Supervisors, and Inventory Associates accountable for demonstrating them.
Promote collaboration and team-oriented goals in a fast-paced environment.
Serve as an expert on WIS core values, safety protocols, and policies.