Retail Supervisor - Auburn University

Compass Group•Auburn, AL

About The Position

The Retail Supervisor ensures the proper assembly and service of foods, maintains sanitation and safety in the department’s service and utility areas, and supervises retail associates. The role includes cash handling, reporting, customer service, menu planning and ordering, department security, staffing and associate development, and compliance with food safety and company policies.

Responsibilities

Handle cash properly and complete required daily, weekly, and monthly reports, including weekly inventory, cash reports, and production records.
Respond to customer needs and requests and resolve customer concerns.
Assist with menu planning and ordering using appropriate company programs and initiatives.
Ensure the department is opened and closed according to departmental security policies.
Assist in selecting and orienting associates and oversee associate training.
Develop and post associates’ work schedules.
Ensure associates’ daily and weekly tasks are appropriately performed.
Evaluate, mentor, and discipline associates according to departmental policy.
Comply with federal, state, local, and health department regulations, and help ensure compliance with company policies and practices involving food, personal safety, and loss prevention.
Follow HACCP guidelines when receiving, assembling, and distributing food supplies to ensure food quality and safety.
Identify and use cleaning chemicals according to manufacturer directions and MSDS/SDS sheets.
Perform other duties as assigned.