Retail Store Team Leader-NEW STORE OPENING!

External Ocean State Job Lot•Hamilton, NY
•Onsite

About The Position

The Store Team Leader is responsible for leadership and overall operations at an assigned Ocean State Job Lot store. This includes hiring and developing associates, managing store profit and loss reporting, merchandising, and ensuring operations comply with company policies and procedures. The Store Team Leader develops associates and the store leadership team in accordance with the company’s philosophy, promotes the store’s strategic vision, and drives profitability through effective leadership. The role involves maintaining appropriate staffing, developing reporting store leaders and succession capacity, ensuring company standards for presentation and customer service, coordinating ordering and communications with Buyers, and managing freight flow, backroom organization, and 24-hour freight turnaround. The work is primarily in a climate-controlled environment, with duties performed across sales, stockroom/receiving, and office areas whose conditions may vary by store.

Requirements

  • Previous retail management experience, or an equivalent combination of education and experience, is preferred.
  • Proficiency with Google platforms, including Sites, Slides, Drive, Docs, and Sheets.
  • Strong communication skills and the ability to build and maintain a culture of trust and respect.
  • Ability to embrace others’ ideas, motivate a team around a shared purpose and vision, and dedicate time and energy to developing future leaders.
  • Ability to work with minimal supervision and strategically prioritize multiple tasks proactively.
  • Leadership experience managing others and supporting their performance.

Nice To Haves

  • Previous retail management experience or an equivalent combination of education and experience.

Responsibilities

  • Promote the store’s strategic vision as established by OSJL leaders and drive store profits through effective leadership strategies and techniques.
  • Hire, lead, and develop store associates while maintaining staffing needs and adhering to the base-scheduling program.
  • Develop reporting store leaders to increase leadership capacity and succession opportunities.
  • Ensure store presentation meets company standards, including merchandising, maintenance, and cleanliness.
  • Ensure proper ordering and communicate with Buyers.
  • Comply with company operational, merchandising, and visual policies, procedures, and programs.
  • Monitor customer service to ensure it meets company and customer expectations.
  • Develop and promote a stable, knowledgeable store organization.
  • Maintain working relationships with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
  • Manage freight flow, backroom organization, and 24-hour freight turnaround.

Benefits

  • 30% associate discount
  • Wellbeing time and Care.com access
  • Paid sick time, vacation, and holiday pay
  • Medical, dental, vision, life insurance, critical illness, and accident coverage
  • Flexible Spending Account (FSA)
  • Short-term disability coverage
  • Accolade Care personalized healthcare support
  • Eligible referral bonus
  • Tuition reimbursement
  • Profit-sharing bonus
  • 401(k)
  • Vacation and discounts through partner companies
  • Bonus eligibility
  • Health and wellness programs
  • Advancement opportunities
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