Retail Store Tailor Part Time

Tailored Brands•Erie, PA

2d•$16 - $26

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a great fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration skills, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor works collaboratively with colleagues and upholds company standards. The Tailor performs standard alterations in line with company guidelines, maintains the quality of finished garments, presses garments, and keeps the workspace and equipment organized and maintained. The role also includes tagging and organizing completed work, monitoring tailoring supplies, supporting store and customer-service activities, and contributing to team training and skill development. The position requires the ability to work at least 20 hours per week when needed, including on days and during hours when the store is open. Employees may have the opportunity to work voluntarily across multiple store or site locations and brands.

Requirements

Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Strong attention to detail to ensure garments meet quality standards.
Excellent time management skills to complete alterations within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
Press garments to provide a clean, crisp finish.
Maintain a clean, organized, efficient workspace and store and maintain tools and materials properly.
Demonstrate proficiency with tailor shop equipment.
Accurately tag and organize completed work so it is ready for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management’s direction and offer guidance on alterations and garment fit.
Listen to customer needs and provide personalized solutions and an exceptional customer experience.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to support consistent quality and ongoing skill development.
Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing.
Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
Provide tailoring insights to sales staff to enhance product knowledge and customer experience.
Uphold standards of professional appearance and personal care.