Retail Store Tailor Part Time

Tailored Brands • Coralville, IA

6d • Onsite

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for attention to detail, strong sewing and alteration skills, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards while contributing to a positive, professional work environment.

The Tailor performs standard alterations in accordance with company guidelines, maintains quality and productivity standards, presses garments, and keeps the workspace and equipment clean, organized, and well maintained. The role also includes tagging and organizing completed garments, monitoring supplies, and requesting replenishment as needed.

The Tailor may support customer consultations and front-of-house activities, provide personalized alteration guidance, and adapt to changing workloads and scheduling needs. The position includes sharing tailoring knowledge with fellow tailors, helping train sales staff in tailoring fundamentals, responding to feedback, reporting safety concerns, and supporting sales staff with product knowledge. The job requires the ability to work at least 20 hours per week when needed, including any days and hours the store is in operation. Employees may have the opportunity to work voluntarily across multiple store or site locations and brands.

Requirements

• Strong sewing and alteration abilities.
• Keen attention to detail and ability to ensure garments meet quality standards.
• Reliability, accuracy, efficiency, and a strong focus on customer satisfaction.
• Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods.
• Strong time-management skills to complete alterations efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

• Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, with appropriate time for rest, meals, and non-tailoring tasks.
• Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
• Press garments for a clean, crisp finish.
• Keep the workspace clean, organized, and efficient, and properly store and maintain tools and materials.
• Demonstrate proficiency with tailor shop equipment.
• Accurately tag and organize completed work for customer pickup.
• Monitor tailoring supplies and request replenishment from management as needed.
• Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
• Participate in customer consultations at management’s direction, offering alteration and garment-fit guidance and recommendations.
• Listen to customer needs and offer personalized solutions to provide an exceptional customer experience.
• Adapt to changing workload priorities and scheduling needs as directed by management.
• Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
• Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
• Seek and respond to constructive feedback and communicate concerns or requests promptly.
• Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
• Provide tailoring insights to support sales staff’s product knowledge and customer experience.
• Maintain professional appearance and personal care.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed