Retail Store Tailor Part Time

Tailored Brands•Williston, VT

5d•$17 - $27•Onsite

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a precise fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for strong sewing and alteration skills, close attention to detail, reliability, accuracy, efficiency, and a commitment to customer satisfaction. Tailors collaborate with colleagues and uphold company standards while supporting an effective and professional team environment. The Tailor performs standard alterations in line with company guidelines, maintains quality finishes, presses garments, and keeps the workspace and equipment organized and well maintained. The role also includes tagging and organizing completed garments, monitoring supplies, assisting with customer-facing and store activities, and contributing tailoring knowledge to staff development and customer service. The position requires the ability to work at least 20 hours per week when needed, including any days and hours the store is in operation. Voluntary work across multiple store or site locations and brands may be available.

Requirements

Ability to operate small tools and equipment precisely, including needles, scissors, sewing machines, and presses.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Strong attention to detail and quality standards.
Excellent time management skills to complete alterations efficiently within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
Press garments to provide a clean, crisp finish.
Maintain a clean, organized, and efficient workspace, and properly store and maintain tools and materials.
Demonstrate proficiency with tailor shop equipment.
Tag and organize completed work accurately and prepare it for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management’s direction, providing alteration and garment-fit guidance and recommendations.
Listen to customer needs and offer personalized solutions to deliver an exceptional customer experience.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
Help train sales staff in tailoring fundamentals, including marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback and promptly communicate concerns or requests to management.
Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
Provide sales staff with tailoring insights that support product knowledge and customer experience.
Maintain professional appearance and personal care standards.