Retail Store Tailor Apprentice
About The Position
The Tailor delivers high-quality craftsmanship and ensures a good fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for attention to detail, sewing and alteration abilities, and a commitment to reliable, accurate, and efficient work and customer satisfaction. The Tailor collaborates with colleagues and upholds company standards in a professional work environment. The position performs standard garment alterations, maintains quality and productivity, presses garments, keeps the workspace and equipment in good condition, and prepares completed work for customer pickup. It also supports customer service and store activities, participates in customer consultations as directed, and works with management and sales staff to support consistent tailoring quality and a positive customer experience. The role may involve working across multiple store or site locations and brands voluntarily.
Requirements
- Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong attention to detail and time management skills.
- Ability to complete alterations efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.
Responsibilities
- Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, while allowing for appropriate breaks and non-tailoring tasks.
- Ensure garments meet quality standards, with clean finishes, secure stitching, even seams, and no loose threads or pins.
- Press garments for a clean, crisp finish.
- Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
- Use tailor shop equipment proficiently.
- Accurately tag and organize completed work for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities, such as cleaning, restocking merchandise, or assisting customers.
- Participate in customer consultations at management’s direction and offer alteration and fit guidance.
- Listen to customer needs and provide personalized solutions.
- Adapt to workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
- Help train sales staff in tailoring fundamentals, including marking, fitting, measuring, and pressing.
- Seek and respond to constructive feedback and promptly communicate concerns or requests.
- Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
- Provide tailoring insights to sales staff to enhance product knowledge and customer experience.
- Maintain professional appearance and personal care standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
