Retail Store Sales Associate

Blick Art Materials•Allentown, PA

7d•$13 - $13

About The Position

The Retail Store Sales Associate supports Blick Art Materials’ commitment to customers, the arts, and local communities by providing outstanding customer service and helping generate revenue. The role includes product guidance, housekeeping, merchandising, signing, pricing, point-of-sale operations, and loss prevention in accordance with company policies and procedures. The associate completes and uses Blick onboarding and sales training, Preferred Customer Program, Special Orders, and Custom Services training. At the Custom Services desk, the associate schedules appointments, consults with customers about projects, takes orders, and delivers completed orders in store. The position also assists with merchandise setups, maintains visual standards, follows task directions and deadlines, and reports low stock, inventory discrepancies, and customer product requests to management. Associates are scheduled an average of 15–25 hours per week, depending on availability and business needs. The role requires flexible availability for day and evening shifts, weekends, and holidays as required, as well as regular attendance. It has no supervisory responsibilities. Minimal local travel may be required.

Requirements

High school graduate or equivalent.
Ability to work independently and in a team environment.
Excellent communication skills.
Availability for flexible day and evening shifts, weekends, and holidays as required by business needs.
Regular attendance in accordance with the retail attendance policy.
Ability to lift and carry 50 pounds using appropriate lifting techniques and following safety rules.
Ability to perform prolonged walking and standing and to climb ladders.

Nice To Haves

Working knowledge of traditional fine art mediums, including paints, markers, pencils, printmaking materials, clay, and papers.

Responsibilities

Provide superior customer service by combining sales, product knowledge, and training to meet or exceed customer expectations.
Complete and utilize Blick Onboarding Training, Blick Sales Training, the Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
Provide service at the Custom Services desk, including scheduling appointments, consulting on customer projects, taking orders, and delivering completed orders in store.
Maintain an energetic and positive attitude during customer interactions.
Assist with merchandise setups and implement and maintain visual standards and techniques as directed by store management.
Follow directions and prioritize tasks to meet deadlines with minimal supervision.
Report low stock levels, inventory discrepancies, and customer product requests to management as needed.
Perform housekeeping, merchandising, signing, pricing, POS operations, and loss-prevention activities in accordance with company policies and procedures.