Retail Store Manager 3

AT&T•Surprise, AZ
•Onsite

About The Position

Oversee daily retail store operations in partnership with a store manager. Help manage and develop the store team, support merchandising and product launches, and help meet and exceed sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. Perform outreach and promotional activities, including off-site events as needed. Coach retail sales consultants to help them meet sales and service goals. The company provides paid training to support leadership success.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Partner with a store manager to oversee the daily operation of a retail store.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives and deliver an extraordinary customer experience.
  • Perform outreach and promotional activities, including off-site events as needed.
  • Coach retail sales consultants to help them achieve sales and service goals.
  • Manage and develop the store team.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal benefits
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
  • Commission
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