Retail Store Manager 3
AT&T•Columbia, SC
•Onsite
About The Position
The Retail Store Manager oversees all aspects of daily retail store operations at AT&T, including merchandising, product launches, and meeting or exceeding sales objectives. The role ensures customers receive an excellent experience with AT&T products and services and may involve off-site outreach and promotional events. The manager coaches, develops, and leads a team of retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage, coach, and develop a team of retail sales consultants to meet sales and service goals.
- Manage merchandising and product launches.
- Meet and exceed sales objectives while ensuring an excellent customer experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to applicable terms
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal benefits
- Employee Assistance Programs
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
- Commission
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
