Retail Store Manager- Flat Shoals
About The Position
The Store Manager leads a retail operation and inspires a team of 25–40 team members to deliver strong sales results and an excellent guest experience. The manager owns store performance across the team, financial results, operations, and the overall guest experience. The role also represents the store in the community and builds a positive, high-engagement culture. The Store Manager hires, trains, and develops hourly team members and leads Assistant Store Managers and Shift Supervisors to build a strong talent bench. The position includes greeting and assisting donors and customers, maintaining the store’s appearance, leading monthly employee meetings, attending monthly meetings with the Director and other store managers, and maintaining company records and reporting.
Requirements
- At least 3 years of experience supervising teams of 25–40 employees.
- Strong familiarity with developing budgets and creating plans to exceed financial expectations.
- Focus on maintaining and improving Standard Operating Procedures (SOPs).
- Demonstrated capacity to embrace change.
- Demonstrated decision-making abilities.
- Experience hiring and developing staff.
- Proficiency with the MS Office suite.
Nice To Haves
- Associate’s or bachelor’s degree in business or a related subject.
- Bilingual language skills.
- Prior military or related not-for-profit experience.
Responsibilities
- Lead the store team to deliver strong sales results and an excellent guest experience.
- Own store performance across team, financial, operational, and guest experience areas.
- Represent the store in the community and build a positive, high-engagement culture.
- Hire, train, and develop hourly team members.
- Lead Assistant Store Managers and Shift Supervisors and build a strong bench of talent.
- Greet and assist donors and customers.
- Monitor and maintain the store’s overall appearance.
- Lead monthly meetings with store employees.
- Attend monthly meetings with the Director and other store managers.
- Maintain company records and reporting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
