Retail Store Manager I (65039)

Mobily LLC•Waukesha, WI

31d•$30,000 - $50,000•Onsite

About The Position

The Retail Store Manager (RSM) is responsible for the overall sales and operations of the assigned location. The manager leads the team and drives performance across sales achievement, customer service, operational standards, and inventory. The role requires strong leadership and the ability to develop, implement, and manage the team and company programs and processes. Employees may occasionally participate in outside sales events, community engagements, or promotional activities for Cricket Wireless. Participation is a condition of employment, and duties may include engaging customers, representing products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Strong sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, according to business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver’s license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, inspire, engage, and motivate the team to achieve performance goals and create an environment where employees can excel.
Deliver an exceptional customer experience.
Educate employees on the compensation plan and how to maximize sales.
Partner with the District Manager and other appropriate parties to launch new products, services, and processes.
Ensure employees are trained on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff within budgeted hours.
Maintain a clean and inviting customer environment.
Follow back-office compliance requirements, processes, procedures, reporting, documentation, and policies.
Respond to communications in a timely manner.
Ensure required store training is completed on time.
Protect company assets.
Participate as needed in outside sales events, community engagements, and promotional activities, including customer engagement, product and service representation, distribution of marketing materials, and event setup or breakdown.