Retail Store Cleaning Associate

TJX•Union City, TN

21d•Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, glass, and windows, as well as maintaining cleanliness and recovery standards throughout the store. The associate follows company policies and standards for health and safety, customer experience, merchandising, labor practices, and loss prevention. The position is cross-trained across store areas to support business needs and may assist with Front End coverage and other assigned duties.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask and respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Operate and maintain the scrubber and buffer; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain floor-care, organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
Work in multiple store areas, including the Backroom, Front End, and Sales Floor, and respond to Front End coverage needs.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Uphold merchandising philosophy and signage standards; participate in store recovery as needed.
Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
Communicate accurately and effectively with management and Associates.
Follow labor laws and company policies and procedures, including meal and break-period policies.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.