Retail Store Cleaning Associate
About The Position
The Retail Store Cleaning Associate is responsible for maintaining a clean, organized store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and performing routine cleaning and recovery tasks throughout the store. The associate follows operational, merchandise, health and safety, and loss-prevention standards and is cross-trained to support multiple areas of the store as business needs require. The associate models established customer-service practices and supports a positive store culture through honesty, integrity, and respect. The role also requires effective communication with management and associates, attention to changing priorities, and adherence to company policies and applicable labor requirements.
Requirements
- Excellent customer-service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask and respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Operate and maintain floor-care equipment, including scrubbers and buffers.
- Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
- Maintain cleanliness, organization, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
- Follow company health and safety policies, including replenishing essential items in the Lounge, Restrooms, and Front End.
- Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
- Support and respond to Front End coverage needs.
- Uphold the company's merchandising philosophy and signage standards.
- Initiate and participate in store recovery throughout the day as needed.
- Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break-period policies.
- Participate in safety awareness and help maintain a safe environment.
- Model customer-experience practices and contribute to a positive store culture.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking-cessation assistance
- Bereavement benefit
- 401(k) associate contributions
- Child-care and cell-phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates who meet service or hours requirements
- Medical, dental, and vision coverage for associates who meet service or hours requirements
- Health savings account (HSA) for associates who meet service or hours requirements
- Health care flexible spending account (FSA) for associates who meet service or hours requirements
- Life insurance for associates who meet service or hours requirements
- Short- and long-term disability coverage for associates who meet service or hours requirements
- Paid parental leave for associates who meet service or hours requirements
- Paid holidays, vacation, and sick time for associates who meet service or hours requirements
- Auto and home insurance discounts for associates who meet service or hours requirements
- Scholarship program for associates who meet service or hours requirements
- Adoption assistance for associates who meet service or hours requirements
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
