Retail Store Cleaning Associate
About The Position
The Retail Store Cleaning Associate maintains a clean, organized, and safe store environment, with a focus on floor care. Duties include operating the floor scrubber and buffer; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows; and maintaining cleanliness and organization throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms. The role follows company standards for customer experience, merchandising, signage, health and safety, operations, and loss prevention. The associate is cross-trained in multiple store areas and helps meet business needs, including Front End coverage and store recovery. The position requires effective communication and collaboration with customers, peers, supervisors, and management, as well as flexibility to respond to changing priorities and unexpected situations.
Requirements
- Excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Able to multitask.
- Able to respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Able to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
- Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
- Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
- Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
- Cross-train and work in other store areas, such as the Backroom, Front End, and Sales Floor.
- Support and respond to Front End coverage needs.
- Uphold the company merchandising philosophy and signage standards.
- Initiate and participate in store recovery throughout the day as needed.
- Follow operational and loss-prevention controls and company policies, including shrink-reduction practices.
- Communicate accurately and effectively with management and Associates.
- Follow labor laws and company policies and procedures, including meal and break-period policies.
- Participate in safety awareness and help maintain a safe environment.
- Role-model customer experience practices and contribute to a positive store culture through honesty, integrity, and respect.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for eligible associates
- Medical, dental, and vision coverage for eligible associates
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability coverage for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
