Retail Store Cleaning Associate

TJX • North Olmsted, OH

6d • Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. Tasks include operating floor-cleaning equipment and performing dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The associate maintains cleanliness, organization, recovery, and floor-care standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.

The role also supports customer experience and store operations by working across multiple store areas, responding to Front End coverage needs, participating in store recovery, and following merchandise, signage, health and safety, operational, and loss prevention standards. The associate communicates with management and coworkers, follows labor and break policies, and helps maintain a positive and safe store culture. Other duties may be assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Strong verbal and written communication skills, including listening and responding appropriately.
• Ability to lift heavy objects with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
• Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning of glass and windows.
• Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
• Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor, to support business needs.
• Support and respond to Front End coverage needs.
• Follow merchandising philosophy and signage standards.
• Initiate and participate in store recovery throughout the day as needed.
• Follow operational and loss prevention controls and company guidelines, including shrink-reduction practices.
• Communicate accurately and effectively with management and Associates.
• Follow labor laws and company policies and procedures, including meal and break period policies.
• Participate in safety awareness and maintain a safe environment.
• Model established customer experience practices and support a positive store culture through honesty, integrity, and respect.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for associates who meet service or hours requirements
• Health care flexible spending account (FSA) for associates who meet service or hours requirements
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance for associates who meet service or hours requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed