Retail Store Cleaning Associate

TJMaxx • Detroit, MI

4d • Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and completing routine cleaning tasks throughout the store, while also upholding company standards for customer experience, merchandising, recovery, health and safety, and loss prevention.

Associates are cross-trained to support multiple store areas and respond to business needs, including Front End coverage. They work with peers, supervisors, and management, follow company policies and labor laws, and help maintain a positive store culture through honesty, integrity, and respect.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Strong verbal and written communication skills, including listening and responding appropriately.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
• Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
• Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Follow Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
• Cross-train and work in other store areas, such as the Backroom, Front End, and Sales Floor, to support business needs.
• Support and respond to Front End coverage needs.
• Follow merchandising philosophy and signage standards.
• Initiate and participate in store recovery throughout the day as needed.
• Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
• Communicate accurately and effectively with management and Associates.
• Follow labor laws and company policies and procedures, including meal and break-period policies.
• Participate in safety awareness and help maintain a safe environment.
• Model established customer-experience practices with internal and external customers and support a positive store culture.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) employee contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for associates who meet service or hours requirements
• Health care flexible spending account (FSA) for associates who meet service or hours requirements
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability coverage for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed