Retail Store Cleaning Associate

TJX • Phoenix, AZ

21d • Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean and organized TJ Maxx store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and performing a range of cleaning tasks while upholding the company’s operational, merchandise, safety, and loss-prevention standards. Associates are cross-trained in multiple store areas to support business needs and provide coverage where needed.

The associate helps maintain a positive store culture, follows customer experience practices, and communicates effectively with management and coworkers. This role requires physical stamina for cleaning tasks and the ability to adapt to changing priorities and situations.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Strong verbal and written communication skills, including listening and responding appropriately.
• Ability to lift heavy objects with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
• Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
• Maintain cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
• Refill essential items in the lounge, restrooms, and front end in accordance with health and safety policies.
• Cross-train and work in other store areas, including the backroom, front end, and sales floor.
• Support and respond to front-end coverage needs.
• Role-model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Uphold merchandising philosophy and signage standards.
• Initiate and participate in store recovery as needed throughout the day.
• Follow operational and loss-prevention controls, including shrink-reduction guidelines and policies.
• Communicate accurately and effectively with management and associates.
• Follow labor laws and company policies and procedures, including meal and break-period policies.
• Participate in safety awareness and help maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with associate contributions
• Child-care and cell-phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for associates who meet service or hours requirements
• Health care flexible spending account (FSA) for associates who meet service or hours requirements
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability coverage for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed