Retail Store Cleaning Associate

TJX•New Hartford, NY
•Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean and organized store, with a focus on floor care. The role includes operating scrubbers and buffers; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms. They also support customer experience, store recovery, safety, and business needs, and may be cross-trained in other store areas. The associate follows company policies and standards for health and safety, merchandising, loss prevention, operations, labor laws, and meal and break periods. They communicate with management and colleagues and may perform other duties as assigned. The starting pay range is USD $16.00 to $16.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain a clean and organized store environment, with a focus on floor care.
  • Operate floor-care equipment, including scrubbers and buffers; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
  • Cross-train and work in other store areas, such as the backroom, front end, and sales floor, to support business needs.
  • Support and respond to front-end coverage needs.
  • Role-model customer experience practices with internal and external customers and contribute to a positive store culture.
  • Follow merchandising philosophy and signage standards; participate in store recovery as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction practices.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including associate meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical, dental, and vision coverage for associates meeting service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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