Retail Store Cleaning Associate

The TJX Companies, Inc.•New Hartford, NY
•$16 - $17•Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean and organized store environment, with a focus on floor care. The role includes operating floor scrubbers and buffers and performing dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms, and follows health and safety requirements, operational policies, merchandising standards, and loss prevention controls. The associate supports customer experience and store culture, responds to front-end coverage needs, and is cross-trained to work in multiple store areas as business needs require. The role also includes communicating with management and associates, participating in safety awareness, and following labor laws and company policies regarding meal and break periods. Other duties may be assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Maintain floor care cleanliness standards, including operating and maintaining the scrubber and buffer.
  • Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
  • Maintain cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
  • Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
  • Cross-train and work in other store areas, including the backroom, front end, and sales floor.
  • Support and respond to front-end coverage needs.
  • Uphold merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss prevention controls, including shrink-reduction guidelines.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break period policies.
  • Participate in safety awareness and help maintain a safe environment.
  • Role-model customer experience practices and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts for those meeting service or hours requirements
  • Scholarship program for those meeting service or hours requirements
  • Adoption assistance for those meeting service or hours requirements
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