Retail Store Associate (Seasonal)

Office Depot • Rockford, IL

10d

About The Position

As a part-time seasonal Retail Store Associate at Office Depot, you engage with customers in a friendly, knowledgeable manner to create a positive shopping experience and drive sales. You connect with customers, identify their needs, and recommend products, services, and solutions. The role supports a vibrant sales culture, store visual and merchandising standards, freight and logistics activities, customer satisfaction, community engagement, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. Entry-level associates receive training in technology and print products and services to help customers effectively and contribute to store success through sales and service in Print and Technology. The position may require consent to periodic comprehensive third-party background checks.

Associates are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns. The responsibilities listed describe the general nature of the role and may not be exhaustive; other duties may be assigned.

Requirements

• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and point-of-sale systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoy interacting with people and working in a customer-facing environment.
• High school diploma or equivalent preferred.
• No previous experience required.

Nice To Haves

• Retail sales experience preferred.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer-centric experience.
• Use the selling program to recommend suitable solutions and promote additional products and services.
• Stay informed about advertisements, promotions, sales, and loyalty programs.
• Maintain the store and print department according to company appearance standards, including keeping spaces neat, clean, and well stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Sort and stock merchandise according to guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and replenish inventory lows and outs daily.
• Develop selling skills and product knowledge through provided sales and service tools and complete required Tech, Print, and other applicable training, including designated certifications if required.
• Follow company policies, procedures, and practices and support loss-prevention efforts.
• Work safely and address potential hazards or concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salaries and a benefits package.
• Opportunities to move and grow within the organization.
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED