Retail Store Associate (Seasonal)

Office Depot•Rockford, IL

10d•$15 - $16

About The Position

The Part Time Retail Store Associate supports Office Depot’s retail sales and customer-service operations. The role engages customers, identifies their needs, and recommends relevant products, services, and solutions to create a positive shopping experience and support sales. Associates contribute to a vibrant sales culture, maintain store and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. They also help foster a customer-centric environment, engage with the local community, and contribute to a culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. This entry-level position includes training in technology and print products and services. Associates apply sales principles and service tools to assist customers, develop product knowledge, and support operational excellence, especially in Print and Technology. The role may require consent to periodic comprehensive background checks conducted by a third party. Associates are expected to support workplace safety and address potential hazards or concerns. Other duties may be assigned.

Requirements

Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
Ability to use technology and POS systems to access information and process transactions.
Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
Good interpersonal and communication skills to build selling relationships with customers and coworkers.
Enjoy interacting with people and working in a customer-facing environment.

Nice To Haves

High school diploma or equivalent preferred.
Retail sales experience preferred.

Responsibilities

Proactively acknowledge and engage customers to support a positive customer-centric experience.
Use the selling program to recommend appropriate solutions and promote additional products and services.
Stay aware of planned advertisements, promotions, sales, and loyalty programs.
Maintain the store and print department in accordance with company appearance guidelines, keeping areas neat, clean, and well stocked.
Follow standards for signage, labeling, and merchandise presentation.
Follow sorting and stocking guidelines and complete freight processes.
Keep the freight sorting area organized and set up according to guidelines.
Scan, investigate, and replenish inventory lows and outs daily.
Develop selling skills and product knowledge through provided sales and service tools and complete required Tech, Print, and other applicable training.
Continue education in relevant areas, including designated certifications when required.
Comply with company policies, procedures, and practices, and support loss-prevention efforts.
Support the company’s operational safety culture by working safely and addressing potential hazards or concerns.
Perform other duties as assigned.