Retail Store Associate (Seasonal)

Office Depot • Northville, MI

11d • $15 - $16

About The Position

Office Depot is hiring a part-time seasonal Retail Store Associate to support customer service, sales, and store operations. The associate engages customers, identifies their needs, and recommends suitable products, services, and solutions to create a positive shopping experience. The role contributes to a vibrant sales culture, store presentation and merchandising, freight and logistics activities, customer satisfaction, community engagement, and a positive culture aligned with the company’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

The associate receives training in technology and print products and services, and uses sales principles to support customer interactions and business growth. The position focuses on sales and service in areas including Print and Technology, while maintaining operational standards and supporting a safe, customer-centric store environment. Essential functions may require consent to periodic comprehensive background checks conducted by a third party.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required; retail sales experience preferred.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.
• Willingness to complete applicable Tech, Print, and other training; designated certifications may be required.

Nice To Haves

• High school diploma or equivalent.
• Retail sales experience.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer-centric experience.
• Use the selling program to recommend suitable solutions and promote additional products or services.
• Stay aware of planned advertisements, promotions, sales, and loyalty programs.
• Maintain store and print department appearance according to company guidelines, keeping areas neat, clean, and well stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Follow sorting and stocking guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and fill inventory lows and outs daily.
• Develop selling skills and product knowledge through provided sales and service tools and complete required Tech, Print, and other applicable training.
• Continue education in print and technology, including designated certifications when required.
• Follow company policies, procedures, and practices and support loss prevention efforts.
• Support a safe work environment by working safely and addressing potential hazards or concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salaries and a benefits package.
• Opportunities to move and grow within the organization.
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED